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USC Annenberg The Relevance Report 2018
Documento recomendado 2017

Estudio / Informe Octubre 2017

Comunicación

The Relevance Report 2018

This report draws a picture of what is 2018 meant to look like, having a close approach to ...

McKinsey&Company The four pillars of distinctive customer journeys
Documento recomendado 2016

Estudio / Informe Septiembre 2016

Propósito, Alineamiento & Marca Corporativa

The four pillars of distinctive customer journeys

Customer experience have been gaining importance for executives throught the last years. A ...

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