FILTROS

close
arrow_drop_down
2 results

Published by Unai Admin

17/07/2025

Brand Management is becoming an increasingly multi-actor discipline that encourages customers to cooperate with companies on the individual and collective basis in the process of creating value, designing and developing innovative products and services, and even leading communication campaigns. The idea of brand traditionally originated in the field of marketing. Only in the last few years this concept crossed the boundaries of commercial disciplines and came to be used for describing business, institutional, regional, social, professional or personal issues. At this second stage of its development, it became clear that brand is an interesting and relevant concept not only in its application to consumers. It is relevant for a broad and diverse universe of stakeholders. This document expl...

Published by Unai Admin

17/07/2025

Nowadays, brands are managed and defined by people much more than by organizations themselves: employees shape how brands are seen and clients support or attack brands according to their personal experience. Therefore, reputation depends on the interaction between the two of them. There is a new way of connecting brands and stakeholders; the relationships is changing: what is searched today is the “engagement”. Brands cannot longer bombard with advertising on newspapers, radio or television. Now, brands need to talk, dialogue and collaborate with their clients and other stakeholders if they really want to success.  This document was prepared by Corporate Excellence – Centre for Reputation Leadership and contains references to the book Brand Together by Nichola...

Página

of 1

arrow_drop_down